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Frequently Asked Questions

Read below for some common questions that we often hear. You can also send us a message.
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FAQs about Branding

What’s the difference between a logo and a brand?
Your logo is just one piece of the puzzle. Your brand includes your visuals, tone of voice, messaging, and the overall feeling people get when they interact with your business.

Branding is the overall experience people have with your business. It includes how you make them feel, what you stand for, your messaging, tone of voice, and the emotional connection you create.

Brand identity is the visual side of your brand—your logo, colors, typography, imagery, and design elements that represent your brand consistently across platforms. In short, branding is the strategy and perception, while brand identity is the visual expression of that strategy.

A logo alone doesn’t create connection or consistency. Strategic branding helps you stand out, attract the right clients, and build trust over time.
Our branding packages typically include strategy (like brand voice and positioning), visual identity (logo, colors, typography), and brand guidelines so you have a cohesive look and feel across everything.
Most branding projects take 3–5 weeks, depending on the scope. We’ll give you a clear timeline before we start so you know what to expect.
Absolutely. This is a collaborative process—we want your brand to feel like you, so your input is important at every step.
Yes! We offer a package designed for businesses that already have branding in place but want to refresh it to better reflect where they are today.
Yes-branding sets the tone for your website’s design, messaging, and overall user experience. It ensures everything feels intentional and aligned.
Yes—you’ll receive all final brand assets in multiple file formats, along with brand guidelines to help you stay consistent moving forward.
Yes! We offer add-on services for collateral like business cards, social templates, email signatures, and more.

FAQs about Website Design

How much does a website cost?

The cost of a website varies, depending on the complexity of the project. Every website is unique – some websites may have 50+ pages with e-commerce functionality while other websites contain 5 pages with minimal text. To learn more about pricing and how cost is determined, please read our article – How Much Does A Website Cost? Our websites generally start in the $3,000 range for basic business sites and go up from there, depending on your needs. 

This all depends on the size and complexity of the project and if you have content and images ready to go. Timing is also dependent on the speed of client communication.

A website can take anywhere from 3 weeks to 3 months to complete.

Yes it will. All of our sites are mobile responsive. 

Yes. 

Yes, we provide all clients with training on how to maintain their website.

Yes. We have website care plans to ensure that your website stays up to date and locked down from malware.

We sure can! 

We only edit sites that are covered under a Website Care Plan.  If Digital House Media did not create the website, we will need to perform an audit first to determine if there are any underlying issues with the site that need to be addressed first. Then by enrolling in a Website Care Plan, we can edit your site and add regular content updates as needed each month.  
Payment can be split into 2 or 3 depending on the size and scope of a project.  We require a deposit to get started.
A domain name is the name a user types into a browser to find a web page. It is sometimes called “web address” or “URL”. Domain names are kind of like names in a phone book. Nothing happens until you do something with the domain name that you buy. You can purchase and register ownership of a domain name at one of many domain name registrars.

Web hosting works like this: a website contains various kinds of files.  You need a server (computer) to house these files.  You can rent space on a web server at a web hosting company and pay them to keep your website’s files.  When someone types in your domain name into the browser, the web host knows what files to display for the viewer. 

Yes, you will need your own domain name.  We recommend that you purchase your domain name in your own account and then add us as an Admin user. This allows you to retain full ownership of your domain, however we’ll be guiding you along the way so if you have any questions on how to do this. 

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